Terms and Conditions
PREAMBLE
1. These general terms and conditions of sale are agreed between LMBP INVESTIMENTOS LDA, with registered office at Av da Igreja, 65 1700-235 Lisbon, Portugal, tax identification number 515482935 and contact +351 931 352 743, hereinafter referred to as LET ME BE EUROPA and persons wishing to make purchases through the website www.letmebe.pt hereinafter referred to as “User”.
2. The parties agree that purchases made through the website www.letmebe.pt will be regulated exclusively by this contract, excluding any conditions previously available on the website.
ARTICLE 1 – PURPOSE
1. The purpose of these general terms and conditions of sale is to provide and define all the information necessary for the User regarding the methods of ordering, selling, paying for and delivering purchases made on the website www.letmebe.pt
2. These conditions regulate all the steps necessary to place the order and guarantee the follow-up of this order between the Contracting Parties.
ARTICLE 2 – ORDER
1. The User completes his/her order by completing the purchase process presented on the website www.letmebe.pt, adding the product(s) he/she wishes to order to the shopping basket:
2. To send your order, the User must:
a) Register on the website www.letmebe.pt, providing the information requested there.
b) Log in (providing a combination of email and password chosen by the User when registering).
c) Complete the information and choose the options available to you throughout the order completion process (delivery and billing address, shipping method, payment method, as well as the NIF and name that, for tax purposes, you wish to appear on the invoice).
3. The final confirmation of the order by the User is equivalent to full and complete acceptance of the prices and description of the products available for sale as well as these General Conditions of Sale, which will be the only ones applicable to the contract thus concluded.
4. LET ME BE EUROPA will honour orders received online only up to the limit of available stocks. If the product is unavailable, LET ME BE EUROPA undertakes to inform the User as soon as possible.
5. The data contained in the invoice are the sole responsibility of the User. Once the invoice has been issued, it cannot be reissued with changes.
6. Orders are valid for 3 (three) business days, unless the order is registered under a promotional campaign that defines a different period. It is not possible to guarantee prices, discounts, promotions and offers beyond this period. If payment is not received by our services within the aforementioned period, the order cannot be validated. Any amount received after this date will be returned or used in a new order.
ARTICLE 3 – PAYMENT
1. On the website www.letmebe.pt , LET ME BE EUROPA offers the User the following options:
a) Credit card (Visa, Mastercard);
b) Multibanco / Mbway (Paypay) Reference;
c) PayPal
2. In the case of payment by credit card, the User's card will be debited immediately after confirmation of dispatch of the goods. If some of the products ordered are out of stock, the value of these will be credited to the User's card after the order is closed.
ARTICLE 4 – DELIVERY
1. Orders may be delivered within 5 working days after confirmation of payment for the order.
2. Deliveries are made by the carriers Nacex, MRW, GLS, DHL, UPS, DASCHER, VOAM according to the region.
3. Delivery time may vary between 1 to 10 days depending on the country/region.
4. The delivery period for your product only starts after the product is collected, and is always counted in business days. Delivery information will be sent to the registered email address (please make sure to enter the email address correctly).
ARTICLE 5 – PRICES
1. Prices are to be understood in Euros, with taxes and fees included, taking into account the VAT in force on the date of payment of the order.
2. If there is an increase in the price of any product, the User will be informed immediately and may choose to receive their order (paying the difference) or cancel it.
ARTICLE 6 – CANCELLATION AND RETURN
1. The cancellation or refund process is handled on a case-by-case basis by LET ME BE EUROPA.
2. The request must be sent in writing to the contact email address info@letmebe.pt, within 10 days of receiving the order, with the instructions for cancelling or returning the goods being answered and defined by LET ME BE EUROPA, using the same means of communication.
3. Whenever possible, the refund should be made using the same payment method, but if this is not possible, the user must present proof of payment and account or card ownership, so that the refund can be made by Bank Transfer.
4. LET ME BE EUROPA undertakes to reimburse the User within a maximum period of 30 days.
5. Returned products must be in a saleable condition, that is, in the same condition in which they arrived in the User's hands, without any anomaly or damage.
6. If the value resulting from the exchange of products in an order is lower or higher than the initial value of the same, the settlement conditions will be indicated by the company.
ARTICLE 7 – PRIVACY POLICY
Your data is processed in compliance with legislation on the protection of personal data. These data, subject to computer processing, will be included in the COMPANY's database(s) and are intended for the registration and presentation of other products and services, as well as institutional information, to be made available by the same.
Providing it is optional and, under the terms of the law, you are guaranteed the right to access, rectify and cancel any data that directly concerns you, in person or in writing, directly to the address on the home page of this website.
