Privacy Policy
Last update to: August 28, 2025
This privacy policy describes asLet me Be ("Web site", "we", "us" or "ours") collects, uses and discloses your personal information when you visit us, uses our services or makes a purchase in letmebe.pt ("Web Site") or communicates with us otherwise on the web site (in the whole, the "services"). For the purposes of this privacy policy, “you” and “yours” refer to you as a user of services, whether customer, website visitor or someone else, whose information we collect according to this privacy policy.
Read this privacy policy carefully.
Changes to this privacy policy
We can update this privacy policy occasionally, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will publish the Privacy Policy revised on the Web site, update the date of the "last update" and take any other measures required by applicable law.
How we collect and use your personal information
To provide services, we collect Personal information about you from various sources, as established below. The information we collect and use vary according to the way you interact with us.
In addition to the specific uses indicated below, we can use the information we collect about you to communicate with you, provide or improve services, fulfill any legal obligations that apply, enforce any applicable terms of service, and protect or defend the services, our rights and rights to our users or others.
That personal information we collect
The types of personal information we get about you depend on how to interact with our website and how to use our services. When we use the term "personal information", we are referring to information that identifies it, it concerns it, describe it or can be associated with it. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly
The information that sends us directly through our services may include:
- Contact Detailsincluding your name, address, phone number and email.
- Order Information, including your name, billing address, shipping address, payment confirmation, email address and phone number.
- Account Information, including your user name, password, security questions and other information used for account security purposes.
- Customer assistance information, including information you choose to include in communications with us, for example, when sending a message through the services.
Some service features may require you to directly provide us with certain information about you. You may choose not to provide this information, but this may prevent you from using or accessing this features.
Information we collected about its use
We can also automatically collect certain information about its interaction with services ("Use data"). For this, we can use cookies, pixels and similar technologies ("Cookies"). Usage data may include information on how to access and use our website and your account, including device information, browser information, your network connection information, IP address and other information regarding your interaction with services.
Information we get from third parties
Finally, we can get information about you from third parties, including suppliers and service providers that can collect information on our behalf, such as:
- Companies that support our website and services such as Shopify.
- Our payment processors, which collect payment information (for example, bank account, credit card information or debit, billing address) to process your payment to satisfy your orders and provide you with the products or services you requested in order to perform the contract we entered into with you.
- When you visit our website, open or click on the electronic post office that we send you or interact with our services or ads, we or third parties we work with, we can automatically collect certain information using online screening technologies such as pixels, web beacons, software development kits, third party libraries and cookies.
Any information we get from third parties will be dealt with according to this Privacy Policy. See also the section below, Web and third party calls.
How do we use your personal information
- Providing products and services. We use your personal information to provide you with the services to perform the contract we have entered into with you, including to process your payments, satisfy your orders, send you notifications related to your account, purchases, return, exchanges or other transactions, create, maintain and manage your account, organize shipping, facilitate any returns and other characteristics and features related to your account . We can also improve your shopping experience, allowing Shopify to combine your account with other Shopify services you can choose to use. In this case, Shopify will treat your information as established in its Privacy Policy and consumer privacy policy.
- Marketing and Advertising We can use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text messages or postal mail, and to show you product or service ads. Included may be using your personal information to better adapt services and advertising on our website and other web sites . If you are resident in EEE, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (F) of the RGPD.
- Security and fraud prevention. We use your personal information to detect, investigate or take action on possible fraudulent, illegal or malicious activities. If you choose to use the services and register an account, you are responsible for keeping your account credentials safe. We lively recommend that you do not share your user name, password or other access details with anyone else. It is believed that your account has been compromised, contact us immediately . If you are resident in the EEE, the legal basis for these data processing activities is our legitimate interest in keeping our web site safe for you and other customers, according to Art. 6 (1) (F) of the RGPD.
- Communicate with you and improve services. We use your personal information to provide you with customer support and improve our services. This procedure is of our legitimate interest, in order to be able to answer it, to provide you with effective services and keep our business relationship with it, According to Art. 6 (1) (f) of the RGPD.
Cookies
As with many web sites, we also use cookies. To get specific information about the cookies we use related to the food of our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to feed and improve our website and our services (including to remember your actions and preferences), to perform analysis and better understand your interaction with services (in our legitimate interest in administering, improving and optimizing services). We can also allow third parties and service suppliers to use cookies on our website to better adapt services, products and advertising on our website and other web sites.
Most browsers automatically accept cookies by defect, but can choose to set up your browser to remove or reject cookies through their controls. Please note that cookies removal or block can have a negative impact on your user experience and can make some of the services, including certain characteristics and general features, work incorrectly or cease to be available. In addition, cookies block may not completely prevent the way we share information with third parties, such as our advertising partners.
How do we disclose personal information
Under certain circumstances, we can disclose your personal information to third parties for the purpose of complying with contracts, legitimate purposes and other reasons subject to this privacy policy. Such circumstances may include:
- With suppliers or other third parties who provide services on our behalf (eg IT management, payment processing, data analysis, customer support, cloud storage, service and shipping).
- With business and marketing partners to provide you with services and advertising. Our business and marketing partners will use your information according to your own privacy notices.
- When you direct, request or otherwise consent that we disclose certain information to third parties, for example, to send you products or through your use of social networking widgets or start -up integrations, with your consent.
- With our branches or otherwise within our business group, in our legitimate interest in managing a successful business.
- Regarding a commercial transaction, such as a merger or bankruptcy, to fulfill any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service and to protect or defend the services, our rights and the rights of our users or others.
We disclose the following categories of personal information and confidential personal information about users for the purposes indicated above in "How we collect and use your personal information" and "How do we disclose personal information" :
| Category | Recipients categories |
|---|---|
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We do not use or disclose sensitive personal information without your consent or to infer characteristics about your person.
With your consent, we share personal information to participate in advertising and marketing activities, as follows.
Content generated by the user
Services may allow you to publish product analysis and other content generated by the user. If you choose to send content generated by the user to any public area of services, this content will be public and accessible to anyone.
We do not control who will have access to information that, in its quality of user, decides to make available to third parties and we cannot guarantee that parts that have access to this information will respect their privacy or maintain them safe. We are not responsible for the privacy or security of any information that, in its quality of user, publicly make available, nor for the accuracy, use or misuse of any information you disclose or receive from third parties.
Web sites and third party hyperligations.
Our website can provide connections to web sites or other online platforms managed by third parties. If it follows hyperligations for web sites not affiliated or controlled by us, you should analyze their privacy and security policies, as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these web sites, including the accuracy, integrity or reliability of the information found there. The information it provides in public or semi -public places, including the information that shares on third party social networking platforms, can also be viewed by other users of the services and/or users of these third party platforms, without limiting their use or third parties. Our inclusion of such hyperligations does not in itself imply any approval of the content of these platforms or their owners or operators, except as disclosed in the services.
Children's data
Services are not intended to be used by children and do not intentionally collect any personal information about children. If you are the father or tutor of a child who has provided us with their personal information, you can contact us using the contact data below to request their elimination.
From the date of entry into force of this Privacy Policy, we have no effective knowledge that "we share" or "sell" (as these terms are defined in applicable legislation) personal information of individuals under 16 years of age.
Security and retention of your information
Please note that no security measure is perfect or impenetrable and we cannot guarantee a "perfect security". In addition, any information you send us may not be safe during the transmission. We recommend not using insecure channels to communicate sensitive or confidential information.
The period of time during which we retain your personal information depends on different factors, such as the need for information to maintain your account, provide services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on where you can have some or all the rights below in relation to your personal information. However, these rights are not absolute and may only apply to certain circumstances and, in certain cases, we can refuse your request if the law allows us.
- RIGHT OF ACCESS / KNOWLEDGE: You may have the right to request access to personal information we maintain about you, including details related to the ways we use and share your information.
- Right of elimination : You may have the right to request the elimination of the personal information we maintain about you.
- Correction right: You may have the right to request the inaccurate personal information we maintain about you.
- Portability right: You may have the right to receive a copy of the personal information we maintain about you and to request your transfer to third parties, under certain circumstances and with some exceptions.
- Right to refuse the sale, sharing or publicity: You may have the right to instruct us not to "sell" or "share" your personal information or to choose not to process your personal information for purposes considered as "targeted advertising," as defined in applicable privacy laws. Please note that if you visit our web site with the opt-out (OPT-OUT) signal from the global enabled privacy control, depending on where you are, we will automatically deal with this request for self-examination of "sale" or "sharing" of information to the device and browser you use to visit the web site.
- Treatment restriction: You may have the right to ask us to stop or restrict our treatment of personal information.
- Removal of consent: When we are based on consent to process your personal information, you may have the right to remove this consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our refusal.
- Management of communication preferences: We can send you promotional electronic post office and may, at any time, choose not to receive them using the subscription annulment option presented in our electronic posts. If you choose not to participate, we may continue to send you non-promotional email messages, such as your account or orders you have made.
You can exercise any of these rights when indicated on our website or contacting us through the contact data provided below.
We will not discriminate for you by choosing and exercising any of these rights. We may have to collect your information to verify your identity, such as your email address or information about your account, before giving a concrete response to the order. In accordance with applicable legislation, it may designate an agent authorized to place applications on its behalf to exercise their rights. Before accepting this request from an agent, we will require the agent to provide evidence that it authorized him to act on his behalf and we may have to verify his identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have complaints about how we treat your personal information, contact us using the contact data provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision, contacting us through the contacted data given, or submit your complaint to the local data protection authority. . For the EEE, you can find a list of the authorities responsible for supervising the data protection herehere.
International users
Please note that we can transfer, store and treat your personal information outside the country where it resides. Your personal information is also treated by employees and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will be based on recognized transfer mechanisms, such as the normalized contractual clauses of the European Commission, or any equivalent contracts issued by the competent UK authority, as relevant, unless data transfer is to a country that has been determined as providing an adequate level of protection.
Contact
If in doubt about our privacy practices or about this privacy policy, or if you want to exercise any of the rights that assist you, contact us by telephone or by email to info@letmebe.pt or contact us through Av Rui Nogueira Simões 9A, Lisboa, PT-11, 1600-868, PT.
For the purposes of applicable data protection legislation, and except for express indication to the contrary, we are responsible for the processing of your personal information.
